At SilkTech Business we understand that you deserve the best care; in store and on online and after you’ve made your purchase.
That’s why we are proud to guarantee that any product you purchase from us is covered by 2 days warranty.
This allows us to ensure that you have peace of mind that your purchase is protected. (Wholesalers should check the
Wholesale Department for their Warranty /Return Policy)
If you experience a problem with your purchase, please contact our Customer Service Team via email on our Contact Details or via phone
on 0818 339 2501…. Within 24hours. They’ll work with you, to get the issue resolved.
We offer 2 days (48 hours) return window for items that meet the requirements for return. Please contact us via any of our contact channels within a day
(24hr) after delivery and we will ensure you get resolution.
Place the item in its original packaging, including any accessories, tags, labels or freebies. Please make sure the item is returned
back to us as it was delivered to you. Always ensure your Return Slip is signed by our agents. That is your proof of return.
Please note that we do not offer Cash Back but we offer Product to Product Exchange ensuring that you get back exactly what your have
bought from us if a quick repair on this is not possible.